International Parcel rates have been revised with effect from 1.09.2012. But the software patch was made available by PTC ,Mysore only from 06.09.2012. In this context, all international parcels booked were low charged by the software and hence parcels are being returned from Customs. In this regard , if you book any outbound international parcels, please verify if you have correctly updated the software . the link is provided hereunder for ready reference. If you still need assistance, contact your system administrator for help.
click here to download the patch
click here to download the patch
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